Contact Naperville Leakwell

Stop the flow first if you can do it safely. Stay away from water near outlets or electrical equipment.

• Close the local shutoff under the sink, toilet or appliance if the leak is there.
• For a pipe leak, close the main water shutoff valve.
• Open a low faucet to drain remaining pressure.

Our burst pipe first steps guide has the full checklist.

These details help make the conversation quick and useful:

• Where you see water, stains or damage, and roughly how large the area is.
• When you first noticed it, and whether it is spreading.
• Whether the water meter moves with all water turned off. Our meter check guide explains how.
• Whether you have shut off water to the fixture or the whole house.
• Whether the problem started after rain, a freeze or a recent repair.
• Photos of the area, if you have them.

If you want to read up before calling, start with the page that matches your situation.

• Stain or soft spot on a wall or ceiling: hidden water leak detection
• Warm floor or running sound with taps off: slab leak detection and repair
• Soggy yard or low pressure everywhere: underground water line leaks
• Visible leaking pipe or fitting: water and pipe leak repair
• Leak under a sink or toilet: fixture and supply line leak repair
• Pipe damaged by freezing: frozen and burst pipe repair